How Do I Register My Warranty Moen
Is information technology true that the Moen warranty does not apply if bought through Amazon? If and so, is the Amazon warranty equivalent? Cheers
asked on June 22, 2013
Showing ane-3 of 3 answers
Co-ordinate to the representative nosotros talked to at Moen, yes. When they asked us where we bought it from they told us they could non dorsum the warranty considering it was sold by amazon. Their mindset backside information technology was that since there are then many different vendors they said there was always a possibility someone could sell i … come across more Co-ordinate to the representative we talked to at Moen, yes. When they asked us where nosotros bought it from they told us they could not back the warranty considering it was sold by amazon. Their mindset backside it was that since there are so many different vendors they said there was ever a possibility someone could sell one used or repackaged, etc., even if sold from amazon themselves. We were not very happy with their respond. They warranty nosotros had from amazon was the standard 90 day return policy. I did non take any bug returning the faulty 1 to amazon within that timeframe, though. The return to amazon was uncomplicated, but over again if it would have been subsequently that fourth dimension period so Moen said they would not dorsum their lifetime warranty because of buying through amazon. run across less According to the representative we talked to at Moen, yes. When they asked us where we bought it from they told the states they could not back the warranty because it was sold past amazon. Their mindset behind it was that since there are so many different vendors they said in that location was e'er a possibility someone could sell one used or repackaged, etc., even if sold from amazon themselves. Nosotros were not very happy with their answer. They warranty we had from amazon was the standard 90 day return policy. I did not have any bug returning the faulty one to amazon inside that timeframe, though. The render to amazon was uncomplicated, only once more if it would have been later on that time menstruum and then Moen said they would not back their lifetime warranty because of buying through amazon.
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The Moen Limited Lifetime Warranty extends to the original purchaser with proof of purchase. Therefore, if you purchase the product new through Amazon and provide proof of buy your Moen product will be covered under warranty. If you need warranty help, please experience free to contact Moen straight at one-800-289-6636 (1-800-BUY-MOEN) or email u.s. through our website Contact Us page. Our business hours are 8:00 a.one thousand. - 7:00 p.m. Monday through Friday and nine:00 a.m. - 3:00 p.m. Sabbatum EST.
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I don't know. However regardless of where u purchase it this fixture is great. Retracts well, overnice finish, spray option works well, too. As long as yous are purchasing it new Moen should honor warrenties. Seems no different than buying at i of the big box stores.
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Source: https://www.amazon.com/ask/questions/TxK78II9XOS4HW/
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